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Your deposit will typically appear instantly in your account balance; with bank transfers it can take several days to be seen in your balance.
You can withdraw amounts up to Euro 50,, which is the maximum for a withdrawal. You may make prior arrangements to withdraw a larger amount, too.
When you win a progressive jackpot, you may have to wait until the operators have validated your winning, if it exceeds Euro , The validation must be completed within 30 days.
Your withdrawals must be in the same method that you have chosen for depositing. You must send your notice for a withdrawal via the casino website.
There will be withdrawal fees on your transaction. The period for your withdrawal to reach your account will vary with the specific payment method.
The modern SuperLenny Casino boasts not only innovative design and games, but it also takes the best care to ensure your support is available to provide answers to your queries.
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In case you would like to complain, you can call the operators or email them; you can find the contact details in the Terms and Conditions; you can also contact them via the Live Chat.
You can also turn to the Malta Gaming Authority whose contact details are also provided in the Terms and Conditions. If you are based in the UK, you can address your complaints to the Independent Betting Adjudication Service whose contact details you can find in the Terms and Conditions.
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Black points: The player was accused of being self-excluded at two different casinos. He wanted to request a withdrawal but learned that his account had been closed because he had previously closed an account at the casino's sister casino, Thrills.
The casino said that the player had self-excluded himself from the sister casino, now claiming it was a different casino, Kaboo.
The player said that he closed his account and provided evidence that he had received advertisements from Kaboo casino, which shouldn't happen to self-excluded people.
After some back-and-forth discussion, the casino hadn't provided enough evidence to support their claims of self-exclusion of the player and the complaint stays unresolved.
Read more on: askgamblers. Read more. Delayed payment, likely paid. The casino found out the player was self-excluded at the casino's sister site and closed his account.
He contacted the live support and asked for a refund. However, his account got closed and when he asked for a reason, the live support replied to him that he had self-excluded himself from a sister casino site.
He asked why his account hadn't been closed in the past eight months or why they had accepted his deposit. The casino then replied in the complaint that his deposit would be returned to him.
There is no more information on this case available. Waiting for decission of regulator. Black points: 0.
The player's account was closed due to a self-exclusion at the casino's sister site. He was disconnected from the site and when he tried to log back in, he failed and when he tried to reset his password, he couldn't get a proper response from the support.
The player said he merely closed his account there because of his losses and didn't self-exclude himself. The casino told him to forward it to an authority and that they wouldn't continue in the discussion.
The player's account was suspended due to accusations of broken rules of the casino. About two weeks later he received an e-mail about his account being suspended due to the evidence showing his account used the same IP address as the accounts which breached the terms and conditions of the casino.
The player denied these claims and the casino replied that there's nothing more they could do and he should contact MGA if he wanted to pursue this further.
There is no more information provided. No reaction, good regulator. Black points: 68 for this casino. The player's withdrawals were canceled and her winning was confiscated.
The casino never responded to the complaint and it remains unresolved. Technical glitch. Black points: 47 for this casino.
Player accused of being from a restricted country, all funds seized. Player complained that after he opened an account, made a deposit, won and asked for a withdrawal his winning was seized as it turned out he had been playing from a restricted country and his winning was canceled, only the deposit returned.
Player didn't understand how come he had been able to play despite being from a restricted country. Casino replied that it was stated in the terms and conditions and the situation of him being able to play was temporary, then they said it was due to a technical issue.
Player was advised to seek further help with the licensing authority. Black points: 15 for this casino. Delayed payment, sent to a wrong bank account.
Player complained the casino had transferred the money to a wrong bank account. Player didn't understand this as two days prior to this withdrawal he had successfully received one withdrawal.
Casino replied they had asked a bank to track down the payment and that it might take up to 16 weeks. Player was very upset about this fact, we don't know what was the final resolution of this case.
Black points: 99 9 for this casino. Fraud accusation, account blocked, all funds seized. Player complained that after he had achieved some winning from a free bonus and made a deposit prior to the withdrawal of his winnings his account was suddenly blocked and the deposit returned to him.
When he asked the casino for a reason they replied that the user was a fraud. Player refused strictly such accusation and provided proofs of him being in theright.
He was advised to turn to the licensing authority. Disputed amount: 1, kr bonus money. Failed self-exclusion. Black points: 60 6 for this casino.
Failed self-exclusion, account closed, funds seized, deposit returned. Player complained he played in the casino with his real money but as his wife had already had an account there so he was not eligible for a welcome bonus.
After he made some winnings his account was blocked. Casino replied this was because only one account is permitted per a household and later they also pointed out to the fact that the player had self-excluded himself from the group of casinos that belong to the same brand.
Player's deposit was returned. Complaints on related Rizk Casino Same owner. Black points: for this casino. The player from Finland had his account blocked without further explanation.
Casino didn't respond. Delayed payment, status unknown. Black points: 10 for this casino. Extremely delayed withdrawal process. The casino asked them on several occasions to send necessary documents for the account verification which the player said they sent a long time ago.
They also said the player's account had never been verified hence their request for documents and the withdrawal request had been approved and processed before.
In the end, the player said he had sent the documents a while ago, no update since then. Complaints on related Kaboo Casino Same owner.
Uncertain case, good regulator. Black points: 17 for this casino. The terms and conditions were breached due to a self-exclusion at the casino's sister casino and all the funds were returned to the player's account.
Nicholas made a withdrawal previously without any problems. He had no idea they were sister casinos and was also surprised that he was able to withdraw much smaller amount previously without any hesitation from the casino.
Black points: 82 8 for this casino. The terms and conditions of self-exclusion were breached and all the deposits were returned to the player. When the player tried to login into the account, the access was denied and they were asked to contact the support team.
The casino informed the player that the account was closed due to the self-exclusion at one of their sister casinos. The casino decided to return the player's deposit.
There is no further information on the case. Black points: 36 3 for this casino. Due to terms and conditions about self-exclusion being breached, the account was closed and all the funds were returned.
Black points: 17 1 for this casino. The terms and conditions were breached due to a self-exclusion at the casino's sister casino and the deposit was returned.
Shortly after that, his account was closed and the funds were returned to him. The casino claimed he self-excluded himself in one of their sister casinos.
The player claimed that he didn't know about the other casino being their sister casino and was surprised that he was able to sign in with the same details, deposit money, and play.
The casino apologized to the player for the inconvenience but there was nothing else they could do about it. There was no information online about these two casinos being sister casinos.
No further information on this case is available. Black points: 13 1 for this casino. The terms and conditions about self-exclusion were breached and all funds were returned to the player.
His winnings were confiscated and his deposits were returned to him. The player mentioned that there was no information online about these casinos being sister sites.
There is no further information on this case and it remains unresolved. Black points: 11 1 for this casino. The access to the account was denied and all the funds were seized without a relevant explanation to the player.
The player was denied an access into the account. When they read other complaints about self-excluded players at the casino's sister site, they realized that this would probably be the same case.
The player didn't have any idea that these casinos were sister casinos. Show 5 similiar complaints with black points in total 14 for this casino.
Black points: 19 1 for this casino. The player experienced a technical glitch. The player complained they won free spins and played a game with them and on the last spin, there was an error message where the page refreshed and after that, all the winnings were lost.
The player informed about this the casino support and they informed them there were no records proving that such game was ever played by them.
From the casino's side, they had sent the player a copy of their playing log which proved there was no such game played but the player insisted the game was played.
This complaint remains unresolved.Superlenny Bonus Lennys Favoriten. Bonus & Aktionen. divider. Kein Online Wetterlebnis wäre komplett ohne einem großartigen. im SuperLenny Casino erhalten Sie einen % Bonus bis zu Euro plus Freispiele. Das Portfolio hat super viele Slots und Jackpots. Could this be your right casino?. Detailed and trustworthy review of Super Lenny Casino. Real users' ratings, winner screenshots, payouts. Neben der Sicherheit der Zahlungsmethoden, ist auch das Sicherheitskonzept der Spielbank von enormer Wichtigkeit. Some can be Best Youtube Channels to make both deposits and withdrawals, while some cannot. NetEnt are famous for their slot releases, and there are many on the SuperLenny site, but here you will also find Live Dealer tables. Wir berichten und erklären euch alles Wichtige zu Slots, Games und den Spielregeln. Malaysia, de kast betaald 97 van de inzet uit. Aufgrund der Regulierungen können wir diese Spielbank nicht bewerben. Du musst Dich einloggen, um kommentieren zu können. The casino doesnt hide this from you and its only to be expected that youll Casino Onine to get amongst the action to benefit. Die meisten seriösen Online Spielbanken-Anbieter zeigen auf ihrer Website an, welche Prüfstelle zuständig Lr Direktvertrieb Erfahrungen. Zudem werden seit Oktober weitere persönliche Daten beim Anmeldeprozess abgefragt wie Geburtsort und Poker Club Casino Policka.